Beko Washer WM 6103 W User Manual

Automatic  
washing machine  
WM 6123 W  
WM 6123 S  
WM 6103 W  
 
TABLE OF CONTENTS  
1 Your washing machine  
4
Spin speed selection . . . . . . . . . . . . . . 19  
Programme selection and consumption  
table . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Auxiliary function selection. . . . . . . . . . 21  
Starting the programme. . . . . . . . . . . . 21  
Child Lock. . . . . . . . . . . . . . . . . . . . . . 21  
Progress of programme. . . . . . . . . . . . 22  
Loading door lock . . . . . . . . . . . . . . . . 22  
Changing the selections after programme  
has started . . . . . . . . . . . . . . . . . . . . . 22  
Canceling the programme . . . . . . . . . . 22  
End of programme . . . . . . . . . . . . . . . 23  
Overview . . . . . . . . . . . . . . . . . . . . . . . . 4  
Technical specifications . . . . . . . . . . . . . 5  
2 Important safety  
instructions  
6
General safety . . . . . . . . . . . . . . . . . . . . 6  
Intended use . . . . . . . . . . . . . . . . . . . . . 6  
Children's safety . . . . . . . . . . . . . . . . . . 6  
3 Installation  
8
Appropriate installation location . . . . . . . 8  
Removing packaging reinforcement. . . . 8  
Removing the transportation locks. . . . . 8  
Connecting water supply. . . . . . . . . . . . 9  
Connecting to the drain . . . . . . . . . . . . . 9  
Adjusting the feet. . . . . . . . . . . . . . . . . 10  
Electrical connection . . . . . . . . . . . . . . 10  
First use . . . . . . . . . . . . . . . . . . . . . . . 11  
Disposing of packaging material . . . . . 12  
Transportation of the product. . . . . . . . 12  
Disposing of the old product . . . . . . . . 12  
6 Maintenance and cleaning24  
Cleaning the detergent drawer. . . . . . . 24  
Cleaning the loading door and the  
drum . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Cleaning the body and control panel . . 24  
Cleaning the water intake filters . . . . . . 24  
Draining remaining water and cleaning the  
pump filter . . . . . . . . . . . . . . . . . . . . . . 25  
7 Troubleshooting  
8 Guarantee  
9 Service  
27  
33  
34  
4 Preparation  
13  
Things to be done for energy saving . . 13  
Sorting the laundry . . . . . . . . . . . . . . . 13  
Preparing laundry for washing . . . . . . . 13  
Correct load capacity . . . . . . . . . . . . . 14  
Loading the laundry. . . . . . . . . . . . . . . 14  
Using detergent and softener . . . . . . . 15  
5 Operating the product  
17  
Control panel. . . . . . . . . . . . . . . . . . . . 17  
Preparing the machine. . . . . . . . . . . . . 18  
Programme selection. . . . . . . . . . . . . . 18  
Main programmes . . . . . . . . . . . . . . . 18  
Temperature selection . . . . . . . . . . . . . 19  
 
3
EN  
1 Your washing machine  
Overview  
8
1
2
3
7
6
4
5
1- Power cable  
2- Top panel  
3- Control panel  
4- Filter cap  
5- Adjustable feet  
6- Loading door  
7- Detergent drawer  
8- Drain hose  
 
4
EN  
Technical specifications  
Models  
WM6123W  
WM6123S  
WM6103W  
Maximum dry laundry capacity (kg)  
Height (cm)  
6
6
6
84  
60  
50  
65  
84  
60  
50  
65  
84  
60  
50  
63  
Width (cm)  
Depth (cm)  
Net weight ( 4 kg.)  
Electrical input (V/Hz)  
Total current (A)  
Total power (W)  
Spin speed (rpm max.)  
230 V / 50Hz 230 V / 50Hz 230 V / 50Hz  
10  
10  
10  
2200  
1200  
2200  
1200  
2200  
1000  
Technical specifications may be changed without prior notice to improve the quality of  
the product.  
C
Figures in this manual are schematic and may not match the product exactly.  
Values stated on the product labels or in the documentation accompanying it  
are obtained in laboratory conditions in accordance with the relevant standards.  
Depending on operational and environmental conditions of the product, these values  
may vary.  
C
C
 
5
EN  
2 Important safety instructions  
This section contains safety instructions  
injury from hot water will occur.  
Do not force open the locked loading  
door. The loading door will be ready  
to open just a few minutes after the  
washing cycle comes to an end.  
In case of forcing the loading door  
to open, the door and the lock  
mechanism may get damaged.  
Unplug the product when not in use.  
Never wash the product by spreading  
or pouring water onto it! There is the  
risk of electric shock!  
Never touch the plug with wet hands!  
Never unplug by pulling on the cable,  
always pull out by grabbing the plug.  
Use detergents, softeners and  
supplements suitable for automatic  
washing machines only.  
Follow the instructions on the textile  
that will help protect from risk of personal  
injury or property damage. Failure to follow  
these instructions shall void any warranty.  
General safety  
This product should not be used  
by persons with physical, sensory  
or mental disorders or unlearned  
or inexperienced people (including  
children) unless they are attended by  
a person who will be responsible for  
their safety or who will instruct them  
accordingly for use of the product.  
Never place the product on a carpet-  
covered floor; otherwise, lack of  
airflow beneath the machine will cause  
electrical parts to overheat. This will  
cause problems with your product.  
Do not operate the product if the  
power cable / plug is damaged. Call  
the Authorized Service Agent.  
tags and on the detergent package.  
The product must be unplugged during  
installation, maintenance, cleaning and  
repairing procedures.  
Always have the installation and  
repairing procedures carried out  
by the Authorized Service Agent.  
Manufacturer shall not be held liable  
for damages that may arise from  
procedures carried out by unauthorized  
persons.  
Have a qualified electrician connect  
a 16-Ampere fuse to the installation  
location of the product.  
If the product has a failure, it should not  
be operated unless it is repaired by the  
Authorized Service Agent. There is the  
risk of electric shock!  
This product is designed to resume  
operating in the event of powering on  
after a power interruption. If you wish to  
cancel the programme, see "Cancelling  
the programme" section.  
Intended use  
This product has been designed for  
domestic use. It is not suitable for  
commercial use and it must not be  
used out of its intended use.  
Connect the product to a grounded  
outlet protected by a fuse complying  
with the values in the "Technical  
specifications" table. Do not neglect to  
have the grounding installation made  
by a qualified electrician. Our company  
shall not be liable for any damages  
that will arise when the product is used  
without grounding in accordance with  
the local regulations.  
The product must only be used for  
washing and rinsing of laundry that are  
marked accordingly.  
The manufacturer waives any  
responsibility arisen from incorrect  
usage or transportation.  
The service life of your product is 10  
years. During this period, original spare  
parts will be available to operate the  
appliance properly.  
The water supply and draining hoses  
must be securely fastened and remain  
undamaged. Otherwise, there is the  
risk of water leakage.  
Never open the loading door or remove  
the filter while there is still water in the  
drum. Otherwise, risk of flooding and  
Children's safety  
Electrical products are dangerous for  
the children. Keep children away from  
the product when it is in use. Do not  
 
6
EN  
let them to tamper with the product.  
Use child lock to prevent children from  
intervening with the product.  
Do not forget to close the loading  
door when leaving the room where the  
product is located.  
Store all detergents and additives in a  
safe place away from the reach of the  
children.  
 
7
EN  
3 Installation  
Refer to the nearest Authorised Service  
Agent for installation of the product. To  
make the product ready for use, review  
the information in the user manual and  
make sure that the electricity, tap water  
supply and water drainage systems are  
appropriate before calling the Authorized  
Service Agent. If they are not, call a  
Removing packaging  
reinforcement  
Tilt the machine backwards to remove  
the packaging reinforcement. Remove the  
packaging reinforcement by pulling the  
ribbon.  
qualified technician and plumber to have  
any necessary arrangements carried out.  
Preparation of the location and  
C
electrical, tap water and waste water  
installations at the place of installation  
is under customer's responsibility.  
Installation and electrical connections  
B
of the product must be carried out  
by the Authorized Service Agent.  
Manufacturer shall not be held liable  
for damages that may arise from  
procedures carried out by unauthorized  
persons.  
Prior to installation, visually check if  
A
the product has any defects on it. If  
so, do not have it installed. Damaged  
products cause risks for your safety.  
Removing the  
transportation locks  
Do not remove the transportation  
Make sure that the water inlet and  
A
C
locks before taking out the packaging  
reinforcement.  
discharge hoses as well as the power  
cable are not folded, pinched or  
crushed while pushing the product into  
its place after installation or cleaning  
procedures.  
Remove the transportation safety  
A
bolts before operating the washing  
machine, otherwise, the product will be  
damaged.  
Appropriate installation location  
1. Loosen all the bolts with a spanner until  
they rotate freely (C).  
Place the machine on a rigid floor. Do  
not place it on a long pile rug or similar  
surfaces.  
Total weight of the washing machine  
and the dryer -with full load- when  
they are placed on top of each other  
reaches to approx. 180 kilograms.  
Place the product on a solid and flat  
floor that has sufficient load carrying  
capacity!  
2. Remove transportation safety bolts by  
turning them gently.  
Do not place the product on the power  
cable.  
Do not install the product at places  
where temperature may fall below 0ºC.  
Place the product at least 1 cm away  
from the edges of other furniture.  
 
8
EN  
3. Attach the plastic covers supplied in  
the User Manual bag into the holes on  
the rear panel. (P)  
Keep the transportation safety bolts in  
C
a safe place to reuse when the washing  
machine needs to be moved again in  
the future.  
Ensure that the cold and hot water  
connections are made correctly when  
installing the product. Otherwise, your  
laundry will come out hot at the end of  
the washing process and wear out.  
A
Never move the product without the  
transportation safety bolts properly  
fixed in place!  
C
2. Tighten all hose nuts by hand. Never  
use a wrench when tightening the nuts.  
Connecting water supply  
The water supply pressure required  
C
to run the product is between 1 to 10  
bars (0.1 – 10 MPa). It is necessary  
to have 10 – 80 liters of water flowing  
from the fully open tap in one minute  
to have your machine run smoothly.  
Attach a pressure reducing valve if  
water pressure is higher.  
If you are going to use the double  
C
3. Open the taps completely after making  
the hose connection to check for  
water leaks at the connection points.  
If any leaks occur, turn off the tap and  
remove the nut. Retighten the nut  
carefully after checking the seal. To  
prevent water leakages and damages  
caused by them, keep the taps closed  
when the machine is not in use.  
water-inlet product as a single (cold)  
water-inlet unit, you must install the  
supplied stopper to the hot water valve  
before operating the product. (Applies  
for the products supplied with a blind  
stopper group.)  
If you want to use both water inlets  
C
of the product, connect the hot water  
hose after removing the stopper and  
gasket group from the hot water valve.  
(Applies for the products supplied with  
a blind stopper group.)  
Connecting to the drain  
The end of the drain hose must be  
directly connected to the wastewater  
drain or to the washbasin.  
Models with a single water inlet should  
A
Your house will be flooded if the  
hose comes out of its housing during  
water discharge. Moreover, there is  
risk of scalding due to high washing  
temperatures! To prevent such  
situations and to ensure smooth water  
intake and discharge of the machine,  
fix the end of the discharge hose tightly  
so that it cannot come out.  
not be connected to the hot water  
tap. In such a case the laundry will get  
damaged or the product will switch to  
protection mode and will not operate.  
A
Do not use old or used water inlet  
A
hoses on the new product. It may  
cause stains on your laundry.  
1. Connect the special hoses supplied  
with the product to the water inlets  
on the product. Red hose (left) (max.  
90 ºC) is for hot water inlet, blue hose  
(right) (max. 25 ºC) is for cold water  
inlet.  
The hose should be attached to a  
height of at least 40 cm, and 100 cm at  
most.  
 
9
EN  
In case the hose is elevated after  
laying it on the floor level or close to  
the ground (less than 40 cm above the  
ground), water discharge becomes  
more difficult and the laundry may  
come out excessively wet. Therefore,  
follow the heights described in the  
figure.  
To prevent flowing of dirty water back  
into the machine and to allow for easy  
discharge, do not immerse the hose  
end into the dirty water or drive it in the  
drain more than 15 cm. If it is too long,  
cut it short.  
The end of the hose should not be  
bent, it should not be stepped on and  
the hose must not be pinched between  
the drain and the machine.  
If the length of the hose is too short,  
use it by adding an original extension  
hose. Length of the hose may not be  
longer than 3.2 m. To avoid water leak  
failures, the connection between the  
extension hose and the drain hose of  
the product must be fitted well with an  
appropriate clamp as not to come off  
and leak.  
1. Loosen the lock nuts on the feet by  
hand.  
2. Adjust the feet until the product stands  
level and balanced.  
3. Tighten all lock nuts again by hand.  
Do not use any tools to loosen the lock  
nuts. Otherwise, they will get damaged.  
A
Electrical connection  
Connect the product to a grounded outlet  
protected by a fuse complying with the  
values in the "Technical specifications"  
table. Our company shall not be liable  
for any damages that will arise when the  
product is used without grounding in  
accordance with the local regulations.  
Adjusting the feet  
A
In order to ensure that the product  
operates more silent and vibration-free,  
it must stand level and balanced on its  
feet. Balance the machine by adjusting  
the feet. Otherwise, the product  
Connection must comply with national  
regulations.  
Power cable plug must be within easy  
reach after installation.  
The voltage and allowed fuse or  
breaker protection are specified in the  
Technical specifications” section. If the  
current value of the fuse or breaker in  
the house is less than 13 Amps, have  
a qualified electrician install a 13 Amp  
may move from its place and cause  
crushing and vibration problems.  
 
10  
EN  
fuse.  
1
Connect the green - yellow or green  
(earth) wire to the terminal in the plug  
marked ‘E’ or with the symbol f or  
coloured green and yellow or green.  
Connect the blue (neutral) wire to the  
terminal in the plug marked ‘N’ or  
coloured black.  
Connect the brown (live) wire to the  
terminal in the plug marked ‘Lor  
coloured red.  
The specified voltage must be equal to  
your mains voltage.  
Do not make connections via extension  
cables or multi-plugs.  
2
3
Damaged power cables must be  
replaced by the Authorized Service  
Agents.  
B
Electrical requirements  
Before you insert the plug into the wall  
socket make sure that the voltage and  
the frequency shown in the rating label  
corresponds to your electricity supply.  
We recommend that this appliance be  
connected to the mains supply via a  
suitable switched and fused socket in a  
readily accessible position.  
With the alternative plugs a 13A fuse must  
be fitted either in the plug or adaptor or in the  
main fuse box. If in doubt contact a qualified  
electrician.  
Should the mains lead of the appliance  
become damaged or need replacing at  
any time, it must be replaced by a special  
purpose made mains lead which can only  
be obtained from a Authorised Service  
Agent.  
BThis appliance must be earthed  
If the fitted moulded plug is not suitable for  
your socket, then the plug should be cut off  
and an appropriate plug fitted.  
Destroy the old plug, which is cut off as  
a plug with a bared cord could cause a  
shock hazard if inserted into a socket  
elsewhere in the house.  
The moulded plug on this appliance  
incorporates a 13A fuse. Should the fuse  
need to be replaced an ASTA approved  
BS1362 fuse of the same rating must be  
used. Do not forget to refit the fuse cover.  
In the event of losing the fuse cover, the  
plug must not be used until a replacement  
fuse cover has been fitted. Colour of the  
replacement fuse cover must be the same  
colour as that visible on the pin face of the  
plug. Fuse covers are available from any  
good electrical store.  
First use  
Before starting to use the product, make  
sure that all preparations are made in  
accordance with the instructions in  
sections "Important safety instructions" and  
"Installation".  
To prepare the product for washing laundry,  
perform first operation in Drum Cleaning  
programme. If your machine is not  
featured with Drum Cleaning programme,  
use Cottons-90 programme and select  
Additional Water or Extra Rinse auxiliary  
functions as well. Before starting the  
programme, put max. 100 g of powder  
Important  
Fitting a different plug  
As the colours of the wires in the mains  
lead of this appliance may not correspond  
with the coloured markings identifying the  
terminals on your plug, proceed as follows:  
 
11  
EN  
anti-limescale into the main wash  
detergent compartment (compartment nr.  
II). If the anti-limescale is in tablet form,  
put only one tablet into compartment nr.  
II. Dry the inside of the bellow with a clean  
piece of cloth after the programme has  
come to an end.  
Disposing of the old product  
Dispose of the old product in an  
environmentally friendly manner.  
Refer to your local dealer or solid waste  
collection centre in your area to learn how  
to dispose of your product.  
For children's safety, cut the power  
cable and break the locking mechanism  
of the loading door so that it will be  
nonfunctional before disposing of the  
product.  
Use an anti-limescale suitable for the  
C
washing machines.  
Some water might have remained in  
C
the product due to the quality control  
processes in the production. It is not  
harmful for the product.  
Disposing of packaging material  
Packaging materials are dangerous to  
children. Keep packaging materials in  
a safe place away from reach of the  
children.  
Packaging materials of the product are  
manufactured from recyclable materials.  
Dispose of them properly and sort  
in accordance with recycled waste  
instructions. Do not dispose of them with  
normal domestic waste.  
Transportation of the product  
1. Unplug the product before  
transporting it.  
2. Remove water drain and water supply  
connections.  
3. Drain the remaining water in the  
product completely; see, "Draining  
remaining water and cleaning the  
pump filter".  
4. Install transportation safety bolts  
in the reverse order of removal  
procedure; see, "Removing the  
transportation locks".  
Never move the product without the  
transportation safety bolts properly  
fixed in place!  
C
 
12  
EN  
4 Preparation  
Things to be done for  
energy saving  
Following information will help you use  
the product in an ecological and energy-  
efficient manner.  
Wash with sensitive,  
.short programmes  
Washing water  
temperature  
Operate the product in the highest  
capacity allowed by the programme  
you have selected, but do not overload;  
see, "Programme and consumption  
table".  
Do not use bleach  
Bleach can be  
used  
Always follow the instructions on the  
detergent packaging.  
Wash slightly soiled laundry at low  
temperatures.  
Use faster programmes for small  
quantities of lightly soiled laundry.  
Do not use prewash and high  
temperatures for laundry that is not  
heavily soiled or stained.  
Suitable for drier  
Do not dry with drier  
Hang without  
spinning  
Can be ironed with  
hot iron  
If you plan to dry your laundry in a  
dryer, select the highest spin speed  
recommended during washing  
process.  
Do not use detergent in excess of  
the amount recommended on the  
detergent package.  
Non machine-washable  
Do not wash  
Do not dry-clean  
Dry on a hanger  
Dry-cleanable  
Sorting the laundry  
Sort laundry according to type of  
fabric, colour, and degree of soiling and  
allowable water temperature.  
Always obey the instructions given on  
the garment tags.  
Dry horizontally  
Can be ironed  
with warm iron  
Do not iron  
Preparing laundry for washing  
Laundry items with metal attachments  
such as, underwired bras, belt buckles  
or metal buttons will damage the  
machine. Remove the metal pieces or  
wash the clothes by putting them in a  
laundry bag or pillow case.  
 
13  
EN  
and the washing programme desired.  
The machine automatically adjusts the  
amount of water according to the weight of  
the loaded laundry.  
Follow the information in the  
A
“Programme and consumption table”.  
When overloaded, machine's washing  
performance will drop. Moreover, noise  
and vibration problems may occur.  
Laundry types and their average weights in  
the following table are given as examples.  
Take out all substances in the pockets  
such as coins, pens and paper clips,  
and turn pockets inside out and brush.  
Such objects may damage the product  
or cause noise problem.  
Put small size clothes such as infant's  
socks and nylon stockings in a laundry  
bag or pillow case.  
Place curtains in without compressing  
them. Remove curtain attachment  
items.  
Fasten zippers, sew loose buttons and  
mend rips and tears.  
Wash “machine washable” or “hand  
washable” labeled products only with  
an appropriate programme.  
Do not wash colours and whites  
together. New, dark coloured cottons  
release a lot of dye. Wash them  
separately.  
Tough stains must be treated properly  
before washing. If unsure, check with a  
dry cleaner.  
Use only dyes/colour changers  
and limescale removers suitable for  
machine wash. Always follow the  
instructions on the package.  
Laundry type  
Bathrobe  
Napkin  
Weight (g)  
1200  
100  
Duvet cover  
Bed Sheet  
Pillowcase  
Tablecloth  
Towel  
700  
500  
200  
250  
200  
Hand towel  
Evening gown  
Underclothing  
Mens overalls  
Mens shirt  
Mens pajamas  
Blouses  
100  
200  
100  
600  
200  
500  
100  
Loading the laundry  
Open the loading door.  
Place laundry items loosely into the  
machine.  
Push the loading door to close until you  
hear a locking sound. Ensure that no  
items are caught in the door.  
The loading door is locked while a  
programme is running. The door  
can only be opened a while after the  
programme comes to an end.  
In case of misplacing the laundry, noise  
and vibration problems may occur in  
the machine.  
Wash trousers and delicate laundry  
turned inside out.  
C
Keep laundry items made of Angora  
wool in the freezer for a few hours  
before washing. This will reduce pilling.  
Laundry that are subjected to materials  
such as flour, lime dust, milk powder,  
etc. intensely must be shaken off  
before placing into the machine. Such  
dusts and powders on the laundry  
may build up on the inner parts of  
the machine in time and can cause  
damage.  
A
Correct load capacity  
The maximum load capacity depends on  
the type of laundry, the degree of soiling  
 
14  
EN  
When washing dark coloured clothes  
and quilts, it is recommended to use  
liquid detergent.  
Wash woolens with special detergent  
made specifically for woolens.  
Use only detergents manufactured  
specifically for washing machines.  
Using detergent and softener  
Detergent Drawer  
The detergent drawer is composed of three  
compartments:  
- (I) for prewash  
A
- (II) for main wash  
– (III) for softener  
ADo not use soap powder.  
– (*) in addition, there is siphon piece in the  
softener compartment.  
Adjusting detergent amount  
The amount of washing detergent to be  
used depends on the amount of laundry,  
the degree of soiling and water hardness.  
Read the manufacturer's instructions on  
the detergent package carefully and follow  
the dosage values.  
Do not use amounts exceeding the  
dosage quantities recommended  
on the detergent package to avoid  
problems of excessive foam, poor  
rinsing, financial savings and finally,  
environmental protection.  
Use lesser detergent for small amounts  
or lightly soiled clothes.  
Use concentrated detergents in the  
recommended dosage.  
The detergent dispenser may be in two  
C
different types according to the model  
of your machine as seen above.  
Detergent, softener and other cleaning  
agents  
Add detergent and softener before  
starting the washing programme.  
Never open the detergent drawer while  
the washing programme is running!  
When using a programme without  
prewash, do not put any detergent  
into the prewash compartment  
(compartment nr. I).  
Using softeners  
Pour the softener into the softener  
compartment of the detergent drawer.  
Use the dosages recommended on the  
package.  
Do not exceed the (>max<) level  
marking in the softener compartment.  
If the softener has lost its fluidity, dilute  
it with water before putting it in the  
detergent drawer.  
In a programme with prewash, do not  
put liquid detergent into the prewash  
compartment (compartment nr. I).  
Do not select a programme with  
prewash if you are using a detergent  
bag or dispensing ball. Place the  
detergent bag or the dispensing ball  
directly among the laundry in the  
machine.  
If you are using liquid detergent, do  
not forget to place the liquid detergent  
cup into the main wash compartment  
(compartment nr. II).  
Using liquid detergents  
If the product contains a liquid  
detergent cup:  
Make sure that you have placed the  
liquid detergent cup in compartment nr.  
"II".  
Use the detergent manufacturer's  
measuring cup and follow the  
instructions on the package.  
Use the dosages recommended on the  
package.  
Choosing the detergent type  
The type of detergent to be used depends  
on the type and colour of the fabric.  
If the liquid detergent has lost its fluidity,  
dilute it with water before putting in the  
detergent cup.  
Use different detergents for coloured  
and white laundry.  
Wash your delicate clothes only with  
special detergents (liquid detergent,  
wool shampoo, etc.) used solely for  
delicate clothes.  
 
15  
EN  
detergent between the laundry, close  
to the lower part of the drum in future  
washings.  
Use the tablet or gel detergent without  
selecting the prewash function.  
C
Using starch  
Add liquid starch, powder starch or the  
dyestuff into the softener compartment  
as instructed on the package.  
Do not use softener and starch  
together in a washing cycle.  
Wipe the inside of the machine with  
a damp and clean cloth after using  
starch.  
Using bleaches  
If the product does not contain a liquid  
detergent cup:  
Select a programme with prewash  
and add the bleaching agent at the  
beginning of the prewash. Do not put  
detergent in the prewash compartment.  
As an alternative application, select a  
programme with extra rinse and add  
the bleaching agent while the machine  
is taking water from the detergent  
compartment during first rinsing step.  
Do not use bleaching agent and  
detergent by mixing them.  
Use just a little amount (approx. 50  
ml) of bleaching agent and rinse the  
clothes very well as it causes skin  
irritation. Do not pour the bleaching  
agent onto the clothes and do not use  
it for coloured clothes.  
Do not use liquid detergent for the  
prewash in a programme with prewash.  
Use the detergent manufacturer's  
measuring cup and follow the  
instructions on the package.  
Liquid detergent stains your clothes  
when used with Delayed Start function.  
If you are going to use the Delayed  
Start function, do not use liquid  
detergent.  
Using gel and tablet detergent  
When using tablet, gel, etc. detergents,  
read the manufacturer's instructions  
on the detergent package carefully and  
follow the dosage values. If there is not  
any instruction on the package, apply the  
following.  
When using oxygen based bleaches,  
follow the instructions on the package  
and select a programme that washes  
at a lower temperature.  
Oxygen based bleaches can be used  
together with detergents; however,  
if its thickness is not the same with  
the detergent, put the detergent first  
into the compartment nr. "II" in the  
detergent drawer and wait until the  
detergent flows while the machine  
is taking in water. Add the bleaching  
agent from the same compartment  
while the machine is still taking in water.  
If the gel detergent thickness is fluidal  
and your machine does not contain  
a special liquid detergent cup, put  
the gel detergent into the main wash  
detergent compartment during first  
water intake. If your machine contains  
a liquid detergent cup, fill the detergent  
into this cup before starting the  
programme.  
If the gel detergent thickness is not  
fluidal or in the shape of capsule liquid  
tablet, put it directly into the drum  
before washing.  
Using limescale remover  
Put tablet detergents into the main  
wash compartment (compartment  
nr. II) or directly into the drum before  
washing.  
When required, use limescale removers  
manufactured specifically for washing  
machines only.  
Always follow instructions on the  
package.  
Tablet detergents may leave residues  
in the detergent compartment. If you  
encounter such a case, place the tablet  
C
 
16  
EN  
5 Operating the product  
Control panel  
2
1
4
6
5
7
1 - Programme Selection knob  
2 - Spin Speed Adjustment button*  
3 - Temperature Adjustment button*  
4 - Start / Pause / Cancel button  
5 - Auxiliary Function buttons  
6 - On / Off button  
7 - Programme Follow-up indicator  
8 - Loading Door light*  
* Varies depending on the model of your machine.  
 
17  
EN  
• Synthetics  
Preparing the machine  
1. Make sure that the hoses are  
connected tightly.  
Use this programme to wash your synthetic  
clothes (shirts, blouses, synthetic/cotton  
blends, etc.). It washes with a gentle action  
and has a shorter washing cycle compared  
to the Cottons programme.  
2. Plug in your machine.  
3. Turn the tap on completely.  
4. Place the laundry in the machine.  
5. Add detergent and fabric softener.  
For curtains and tulle, use the Synthetic  
40˚C programme with prewash function  
selected. As their meshed texture causes  
excessive foaming, wash the veils/tulle  
by putting little amount of detergent into  
the main wash compartment. Do not put  
detergent in the prewash compartment.  
• Woollens  
Programme selection  
1. Select the programme suitable for  
the type, quantity and soiling degree  
of the laundry in accordance with the  
"Programme and consumption table"  
and the temperature table below.  
Use this programme to wash your woolen  
clothes. Select the appropriate temperature  
complying with the tags of your clothes.  
Use appropriate detergents for woolens.  
Additional programmes  
For special cases, additional programmes  
are available in the machine.  
Heavily soiled white cottons  
90˚C  
and linens. (coffee table  
covers, tableclothes, towels,  
bed sheets, etc.)  
Normally soiled, coloured,  
fade proof cottons or  
synthetic clothes (shirt,  
nightgown, pajamas, etc.)  
and lightly soiled white  
linens (underwear, etc.)  
Blended laundry including  
delicate textile (veil curtains,  
etc.), synthetics and  
woolens.  
60˚C  
Additional programmes may differ  
C
according to the model of the machine.  
• Delicates  
Use this programme to wash your delicate  
clothes. It washes with a gentle action  
without any interim spin compared to the  
Synthetics programme.  
40˚C-  
30˚C-  
Cold  
• Hand wash  
Use this programme to wash your woolen/  
delicate clothes that bear “not machine-  
washable” tags and for which hand wash  
is recommended. It washes laundry with  
a very gentle washing action to not to  
damage clothes.  
2. Select the desired programme with the  
Programme Selection button.  
Programmes are limited with the  
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highest spin speed appropriate for that  
particular type of fabric.  
When selecting a programme, always  
C
• Mini  
consider the type of fabric, colour,  
degree of soiling and permissible water  
temperature.  
Always select the lowest required  
temperature. Higher temperature  
means higher power consumption.  
Use this programme to wash your little  
amount of lightly soiled cotton clothes in a  
short time (30 minutes).  
C
• A Class 40  
Use this programme to wash your laundry  
for which you cannot use Cottons 60 °C  
programme. It gives the same result with  
the Cottons 60 °C programme by washing  
for a longer time at 40 °C, thus enabling  
energy saving.  
For further programme details, see  
"Programme and consumption table".  
C
Main programmes  
Depending on the type of fabric, use the  
following main programmes.  
Special programmes  
• Cottons  
For specific applications, select any of the  
following programmes.  
Use this programme for your cotton laundry  
(such as bed sheets, duvet and pillowcase  
sets, towels, bathrobes, underwear, etc.).  
Your laundry will be washed with vigorous  
washing action for a longer washing cycle.  
• Rinse  
Use this programme when you want to  
rinse or starch separately.  
 
18  
EN  
• Spin + Drain  
Use this programme to apply an additional  
spin cycle for your laundry or to drain the  
water in the machine.  
Before selecting this programme, select the  
desired spin speed and press Start / Pause  
/ Cancel button. First, the machine will  
drain the water inside of it. Then, it will spin  
the laundry with the set spin speed and  
drain the water coming out of them.  
If you wish to drain water only without  
spinning your laundry, select the  
Pump+Spin programme and then select  
the "No Spin" function with the help of Spin  
Speed Adjustment button depending on  
the model of your machine and press Start  
/ Pause button.  
If your machine is not equipped  
C
with Spin Speed Adjustment button and  
No Spin auxiliary function and if you wish to  
drain the water only without spinning your  
laundry, select the Pump+Spin programme  
and press Start / Pause button. Machine  
will switch to spin step once it completes  
pump step. Press Start / Pause / Cancel  
button to stop the machine as soon as you  
see the drum rotating.  
Use a lower spin speed for delicate  
laundries.  
C
Temperature selection  
In models equipped with Temperature  
Adjustment button, you can wash your  
clothes at the desired temperature by using  
this button.  
To prevent damage on your laundry, do  
A
not select a temperature that exceeds  
the one recommended for your laundry  
in the “Programme and consumption  
table".  
Spin speed selection  
In models equipped with Spin Speed  
Adjustment button, you can spin your  
laundry at the desired speed by using this  
button.  
In models not equipped with Spin Speed  
Adjustment button, spin will be performed  
at the recommended speed for the  
selected programme.  
If you wish to take out your laundry  
C
without spinning, switch the Spin  
Speed Adjustment button to No Spin  
position.  
 
19  
EN  
Programme selection and consumption table  
EN  
2
Programme  
Cottons  
90  
60**  
40  
40  
60  
40  
30  
40  
30  
30  
6
6
150  
145  
140  
180  
115  
110  
65  
49  
49  
49  
49  
60  
60  
45  
50  
35  
45  
1.90  
1.02  
0.70  
0.73  
1.00  
0.58  
0.24  
0.28  
0.18  
0.17  
Cottons  
Cottons  
6
A Class 40  
Synthetics  
Synthetics  
Delicates 30  
Woollens  
Hand Wash  
Mini 30  
6
3
3
2
1.5  
1
75  
45  
2.5  
30  
• : Selectable  
* : Automatically selected, no canceling.  
**: Energy Label programme (EN 60456)  
- : See the programme description for maximum load.  
Water and power consumption may vary subject to the changes in water pressure,  
water hardness and temperature, ambient temperature, type and amount of laundry,  
selection of auxiliary functions and spin speed, and changes in electric voltage.  
C
CThe auxiliary functions in the table may vary according to the model of your machine.  
 
20  
EN  
In models equipped with Spin Speed  
Adjustment button, select the Spin Speed  
and press Start / Pause / Cancel button if  
you want to spin the laundry held in water.  
In models not equipped with Spin Speed  
Adjustment button, select Spin+Pump  
programme if you want to spin your laundry  
held in water.  
Auxiliary function selection  
Select the desired auxiliary functions before  
starting the programme. Furthermore, you  
can also select or cancel auxiliary functions  
that are suitable to the running programme  
without pressing the Start / Pause / Cancel  
button when the machine is operating. For  
this, the machine must be in a step before  
the auxiliary function you are going to  
select or cancel.  
In these models, you need to stop the  
C
machine by pressing Start / Pause /  
Cancel button before switching to spin  
step and after pump step is completed  
and the water in the machine is  
drained. Thus, water inside the  
machine is drained and your laundry is  
not spun.  
If the auxiliary function cannot be selected  
or canceled, light of the relevant auxiliary  
function will blink 3 times to warn the user.  
Some functions cannot be selected  
C
together. If a second auxiliary function  
conflicting with the first one is selected  
before starting the machine, the  
function selected first will be canceled  
and the second auxiliary function  
selection will remain active.  
• No Heat  
Use this function if you want to wash your  
laundry in cold water.  
• No Spin  
Use this function if you do not want  
your clothes be spun at the end of the  
programme.  
An auxiliary function that is not  
C
compatible with the programme cannot  
be selected. (See "Programme and  
consumption table")  
• Spin speed reduction  
Auxiliary Function buttons may vary  
This function allows spinning of laundry at a  
speed lower than the maximum spin speed  
of the machine.  
C
according to the model of the machine.  
• Prewash  
When Spin Reduction button is pressed,  
spin speed will be limited to the minimum  
speed specified on the control panel.  
Starting the programme  
1. Press Start / Pause / Cancel button to  
start the programme.  
2. Start / Pause / Cancel button lights up  
to indicate that the programme has  
started.  
3. Loading door is locked and Loading  
Door light turns off.  
A Prewash is only worthwhile for heavily  
soiled laundry. Not using the Prewash will  
save energy, water, detergent and time.  
As their meshed texture causes  
C
excessive foaming, wash the veils/tulle  
by putting little amount of detergent  
into the main wash compartment.  
Do not put detergent in the prewash  
compartment.  
• Extra Rinse  
This function enables the machine to  
make another rinsing in addition to the one  
already made after the main wash. Thus,  
the risk for sensitive skins (babies, allergic  
skins, etc.) to be effected by the minimal  
detergent remnants on the laundry can be  
reduced.  
Child Lock  
Use Child Lock function to prevent children  
from tampering with the machine. Thus  
you can avoid any changes in a running  
programme.  
• Rinse Hold  
You can switch on and off the machine  
C
with On / Off button when the Child  
Lock is active. When you switch on the  
machine again, programme will resume  
from where it has stopped with the  
child lock enabled.  
If you are not going to unload your  
clothes immediately after the programme  
completes, you can use rinse hold function  
to keep your laundry in the final rinsing  
water in order to prevent them from getting  
wrinkled when there is no water in the  
machine.  
To activate the Child Lock:  
Press and hold 1st and 2nd Auxiliary  
Function buttons for 3 seconds  
 
21  
EN  
simultaneously after washing programme  
has started. 1. The 1st Auxiliary Function  
light flashes continuously.  
Even if you select a new program  
by changing the position of the  
Programme Selection knob while the  
machine is running or in Pause mode,  
the programme selected first will  
continue. You must cancel the current  
programme to change the washing  
programme. See "Canceling the  
programme".  
C
To deactivate the Child Lock:  
Child lock must be deactivated to start a  
new programme after the programme has  
finished or to interrupt a running program.  
Press and hold 1st and 2nd Auxiliary  
Function buttons for 3 seconds  
simultaneously to disable child lock.  
Progress of programme  
Changing the auxiliary function, speed  
and temperature  
Depending on the step the programme has  
reached, you may cancel or activate the  
auxiliary functions; see, "Auxiliary function  
selection".  
Progress of a running programme can  
be followed from the Programme Follow-  
up indicator. At the beginning of every  
programme step, the relevant indicator light  
will turn on and light of the completed step  
will turn off.  
To change the auxiliary function, speed and  
temperature settings while a program is  
running, you need to switch the machine to  
Pause mode. Press Start / Pause / Cancel  
button to switch the machine into Pause  
mode. In this case, Start / Pause / Cancel  
light flashes.  
You can also change the speed and  
temperature settings; see, "Spin speed  
selection" and "Temperature selection".  
Adding or taking out laundry  
1. Press Start / Pause / Cancel button to  
switch the machine to pause mode.  
2. Wait until the Loading Door can be  
opened.  
If the machine does not pass to the  
If the Loading Door light does not  
C
C
spinning step, Rinse Hold function  
might be active or the automatic  
unbalanced load detection system  
might be activated due to the  
unbalanced distribution of the laundry  
in the machine.  
turn on in 1-2 minutes, it means that  
the water level in the machine is not  
suitable and laundry cannot be added.  
You can resume the programme by  
pressing Start / Pause / Cancel button.  
3. Open the Loading Door and add or  
take out the laundry.  
Loading door lock  
4. Close the Loading Door.  
There is a locking system on the loading  
door of the machine that prevents opening  
of the door in cases when the water level is  
unsuitable.  
5. Make changes in auxiliary functions,  
temperature and speed settings if  
necessary.  
6. Press Start / Pause / Cancel button to  
start the machine.  
When machine is switched to Pause mode,  
it checks the level of the water inside. If  
the level is suitable, Loading Door light  
illuminates steadily within 1-2 minutes and  
the loading door can be opened.  
If the Loading Door light is not on, Loading  
Door cannot be opened. If you are obliged  
to open the Loading Door while the  
Loading Door light is off, you must cancel  
the current programme; see "Canceling the  
programme".  
Canceling the programme  
Press and hold Start / Pause / Cancel  
button for 3 seconds to cancel the current  
programme. At the end of this period,  
machine can drain the water inside it or  
can take in and drain water up to 3 times  
to cool down the laundry. Washing and End  
lights turn on.  
Once draining is complete, Start / Pause  
/ Cancel and Washing lights turn off, and  
Loading Door light starts flashing.  
When the Loading Door is openable,  
Loading Door light turns on and remains lit.  
In this case, you can select and start the  
Changing the selections after  
programme has started  
To change your settings after the program  
has started, you have to switch the  
machine to Pause mode first.  
 
22  
EN  
new programme.  
End of programme  
End light in the programme follow-up  
indicator will light up once the programme  
comes to an end.  
1. Press On / Off button to switch off the  
machine.  
2. Take out your laundry and close the  
loading door. Your machine is ready for  
the next washing cycle.  
 
23  
EN  
6 Maintenance and cleaning  
inside of the bellow with a clean piece of  
cloth after the programme has come to an  
end.  
Service life of the product extends and  
frequently faced problems decrease if  
cleaned at regular intervals.  
Cleaning the detergent drawer  
Clean the detergent drawer at regular  
intervals (every 4-5 washing cycles)  
as shown below in order to prevent  
accumulation of powder detergent in time.  
Repeat Drum Cleaning process in every  
C
2 months.  
Use an anti-limescale suitable for the  
washing machines.  
C
After every washing make sure that no  
foreign substance is left in the drum.  
1. Press the dotted point on the siphon  
in the softener compartment and pull  
towards you until the compartment is  
removed from the machine.  
If the holes on the bellow shown in the  
figure is blocked, open the holes using a  
toothpick.  
If more than normal amount of water  
C
Foreign metal substances in your  
and softener mixture starts to gather in  
the softener compartment, the siphon  
must be cleaned.  
C
machine will cause rust stains. Clean  
the stains on the drum surface by using  
cleaning agents for stainless steel.  
Never use steel wool or wire wool.  
2. Wash the detergent drawer and the  
siphon with plenty of lukewarm water  
in a washbasin. Wear protective gloves  
or use an appropriate brush to avoid  
touching of the residues in the drawer  
with your skin when cleaning.  
3. Insert the drawer back into its place  
after cleaning and make sure that it is  
seated well.  
Cleaning the body and  
control panel  
Wipe the body of the machine with soapy  
water or non-corrosive mild gel detergents  
as necessary, and dry with a soft cloth.  
Use only a soft and damp cloth to clean  
the control panel.  
Cleaning the loading  
door and the drum  
Never use sponge or scrub materials.  
These will damage the painted and  
plastic surfaces.  
A
Residues of softener, detergent and dirt  
may accumulate in your machine in time  
and may cause unpleasant odours and  
washing complaints. To avoid this, use  
the Drum Cleaning programme. If your  
machine is not featured with Drum Cleaning  
programme, use Cottons-90 programme  
and select Additional Water or Extra Rinse  
auxiliary functions as well. Before starting  
the programme, put max. 100 g of powder  
anti-limescale into the main wash detergent  
compartment (compartment nr. II). If the  
anti-limescale is in tablet form, put only  
one tablet into compartment nr. II. Dry the  
Cleaning the water intake filters  
There is a filter at the end of each water  
intake valve at the rear of the machine  
and also at the end of each water intake  
hose where they are connected to the tap.  
These filters prevent foreign substances  
and dirt in the water to enter the washing  
machine. Filters should be cleaned as they  
do get dirty.  
 
24  
EN  
the water in the machine cools down.  
2. Open the filter cap.  
If the filter cap is composed of two  
pieces, press the tab on the filter cap  
downwards and pull the piece out  
towards yourself.  
1. Close the taps.  
2. Remove the nuts of the water intake  
hoses to access the filters on the water  
intake valves. Clean them with an  
appropriate brush. If the filters are too  
dirty, take them out by means of pliers  
and clean them.  
If the filter cap is one piece, pull the cap  
from both sides at the top to open.  
3. Take out the filters on the flat ends of  
the water intake hoses together with  
the gaskets and clean thoroughly under  
running water.  
4. Replace the gaskets and filters carefully  
in their places and tighten the hose  
nuts by hand.  
You can remove the filter cover by  
Draining remaining water and  
C
slightly pushing downwards with a thin  
plastic tipped tool, through the gap  
above the filter cover. Do not use metal  
tipped tools to remove the cover.  
3. Some of our products have emergency  
draining hose and some does not have.  
Follow the steps below to discharge  
the water.  
cleaning the pump filter  
The filter system in your machine prevents  
solid items such as buttons, coins and  
fabric fibers clogging the pump impeller  
during discharge of washing water. Thus,  
the water will be discharged without any  
problem and the service life of the pump  
will extend.  
If the machine fails to drain water, the  
pump filter is clogged. Filter must be  
cleaned whenever it is clogged or in every  
3 months. Water must be drained off first  
to clean the pump filter.  
Discharging the water when the product  
has an emergency draining hose:  
In addition, prior to transporting the  
machine (eg., when moving to another  
house) and in case of freezing of the water,  
water may have to be drained completely.  
Foreign substances left in the pump  
filter may damage your machine or may  
cause noise problem.  
A
a. Pull the emergency draining hose out  
from its seat  
In order to clean the dirty filter and  
discharge the water:  
1. Unplug the machine to cut off the  
supply power.  
b. Place a large container at the end  
of the hose. Drain the water into the  
container by pulling out the plug at the  
end of the hose. When the container  
is full, block the inlet of the hose by  
replacing the plug. After the container  
Temperature of the water inside the  
machine may rise up to 90 ºC. To avoid  
burning risk, filter must be cleaned after  
A
 
25  
EN  
is emptied, repeat the above procedure  
to drain the water in the machine  
completely.  
c. When draining of water is finished,  
close the end by the plug again and fix  
the hose in its place.  
d. Turn the pump filter to take it out.  
Discharging the water when the product  
does not have an emergency draining  
hose:  
a. Place a large container in front of the  
filter to catch water from the filter.  
b. Loosen pump filter (anticlockwise) until  
water starts to flow. Fill the flowing  
water into the container you have  
placed in front of the filter. Always keep  
a piece of cloth handy to absorb any  
spilled water.  
c. When the water inside the machine is  
finished, take out the filter completely  
by turning it.  
4. Clean any residues inside the filter as  
well as fibers, if any, around the pump  
impeller region.  
5. Install the filter.  
If your product has a water jet feature,  
A
be sure to fit the filter into its housing  
in the pump. Never force the filter  
while installing it into its housing. Seat  
the filter into its place completely.  
Otherwise, water may leak from the  
filter cap.  
6. If the filter cap is composed of two  
pieces, close the filter cap by pressing  
on the tab. If it is one piece, seat the  
tabs in the lower part into their places  
first, and then press the upper part to  
close.  
 
26  
EN  
7 Troubleshooting  
Programme cannot be started or selected.  
Washing machine has switched to self protection mode due to a supply problem  
(line voltage, water pressure, etc.). >>> Press and hold Start / Pause / Cancel  
button for 3 seconds to reset the machine to factory settings. (See "Canceling the  
programme")  
Water in the machine.  
Some water might have remained in the product due to the quality control  
processes in the production. >>> This is not a failure; water is not harmful to the  
machine.  
There is water leaking from the bottom of the washing machine.  
Likely problems with hoses or the pump filter. >>> Be sure the seals of the water  
inlet hoses are securely fitted. Attach the hose to the tap tightly.  
Pump filter might not be closed fully. >>> Make sure that the pump filter is  
completely closed.  
Machine does not fill with water.  
Tap is turned off. >>> Open the inlet water taps fully.  
Water inlet hose is bent. >>> Flatten the water inlet hose.  
Water inlet filter is clogged. >>> Clean the water inlet filter.  
The loading door is ajar. >>> Close the Loading Door.  
Machine does not drain water.  
Water drain hose might be clogged or twisted. >>> Clean or flatten the hose.  
Pump filter is clogged. >>> Clean the pump filter.  
Machine vibrates or makes noise.  
Machine might be standing unbalanced. >>> Adjust the feet to level the machine.  
A hard substance might have entered into the pump filter. >>> Clean the pump  
filter.  
Transportation safety bolts are not removed. >>> Remove the transportation safety  
bolts.  
Laundry quantity in the machine might be too little. >>> Add more laundry to the  
machine.  
Machine might be overloaded with laundry. >>> Take out some of the laundry  
from the machine or distribute the load by hand to balance it homogenously in the  
machine.  
Machine might be leaning on a rigid item. >>> Make sure that the machine is not  
leaning on anything.  
Machine stopped shortly after the programme started.  
Machine might have stopped temporarily due to low voltage. >>> It will resume  
running when the voltage restores to the normal level.  
Machine directly discharges the water it takes in.  
Draining hose might not be at adequate height. >>> Connect the water draining  
hose as described in the operation manual.  
No water can be seen in the machine during washing.  
The water level is not visible from outside of the washing machine. This is not a  
failure.  
C
 
27  
EN  
Loading door cannot be opened.  
Door lock is activated because of the water level in the machine. >>> Drain the  
water by running the Pump or Spin programme.  
Machine is heating up the water or it is at the spinning cycle. >>> Wait until the  
programme completes.  
Child lock is engaged. Door lock will be deactivated a couple of minutes after the  
programme has come to an end. >>> Wait for a couple of minutes for deactivation  
of the door lock.  
Washing takes longer time than the one specified in the manual.  
Water pressure is low. >>> Machine waits until taking in adequate amount of water  
to prevent poor washing quality due to the decreased amount of water. Therefore,  
the washing time extends.  
Voltage might be low. >>> Washing time is prolonged to avoid poor washing  
results when the supply voltage is low.  
Input temperature of water might be low. >>> Required time to heat up the water  
extends in cold seasons. Also, washing time can be lengthened to avoid poor  
washing results.  
Number of rinses and/or amount of rinse water might have increased. >>>  
Machine increases the amount of rinse water when good rinsing is needed and  
adds an extra rinsing step if necessary.  
Excessive foam might have occurred and automatic foam absorption system might  
have been activated due to too much detergent usage. >>> Use recommended  
amount of detergent.  
Machine does not switch to spinning step when the laundry is not evenly  
distributed in the drum to prevent any damage to the machine and to its  
surrounding environment. Laundry should be rearranged and re-spun.  
C
Programme time does not countdown. (On models with display)  
Timer may stop during water intake. >>> Timer indicator will not countdown until  
the machine takes in adequate amount of water. The machine will wait until there is  
sufficient amount of water to avoid poor washing results due to lack of water. Timer  
indicator will resume countdown after this.  
Timer may stop during heating step. >>> Timer indicator will not countdown until  
the machine reaches the selected temperature.  
Timer may stop during spinning step. >>> Automatic unbalanced load detection  
system might be activated due to the unbalanced distribution of the laundry in the  
drum.  
Machine does not switch to spinning step when the laundry is not evenly  
distributed in the drum to prevent any damage to the machine and to its  
surrounding environment. Laundry should be rearranged and re-spun.  
C
Programme time does not countdown.  
There might be an imbalance of laundry in the machine. >>> Automatic  
unbalanced load detection system might be activated due to the unbalanced  
distribution of the laundry in the drum.  
Machine does not switch to spinning step when the laundry is not evenly  
distributed in the drum to prevent any damage to the machine and to its  
surrounding environment. Laundry should be rearranged and re-spun.  
C
 
28  
EN  
Machine does not switch to spinning step.  
There might be an imbalance of laundry in the machine. >>> Automatic  
unbalanced load detection system might be activated due to the unbalanced  
distribution of the laundry in the drum.  
Machine does not switch to spinning step when the laundry is not evenly  
distributed in the drum to prevent any damage to the machine and to its  
surrounding environment. Laundry should be rearranged and re-spun.  
The machine will not spin if water is not drained completely. >>> Check the filter  
and the draining hose.  
Excessive foam might have occurred and automatic foam absorption system might  
have been activated due to too much detergent usage. >>> Use recommended  
amount of detergent.  
C
Washing performance is poor: Laundry turns gray.  
Insufficient amount of detergent was used over a long period of time. >>> Use  
the recommended amount of detergent appropriate for water hardness and the  
laundry.  
Washing was made at low temperatures for a long time over a long period of time.  
>>> Select the proper temperature for the laundry to be washed.  
Insufficient amount of detergent is used with hard waters. >>> Using insufficient  
amount of detergent with hard water causes the soil to stick on the cloth and this  
turns the cloth into gray in time. It is difficult to eliminate graying once it happens.  
Use the recommended amount of detergent appropriate for water hardness and  
the laundry.  
Too much detergent is used. >>> Use the recommended amount of detergent  
appropriate for water hardness and the laundry.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Washing performance is poor: Stains persist or the laundry is not whitened.  
Insufficient amount of detergent is used. >>> Use recommended amount of  
detergent appropriate for the laundry.  
Excessive laundry was loaded in. >>> Do not load the machine in excess. Load  
with amounts recommended in the "Programme and consumption table".  
Wrong programme and temperature were selected. >>> Select the proper  
programme and temperature for the laundry to be washed.  
Wrong type of detergent is used. >>> Use original detergent appropriate for the  
machine.  
Detergent is put in the wrong compartment. >>> Put the detergent in the correct  
compartment. Do not mix the bleaching agent and the detergent with each other.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Washing performance is poor: Oily stains appeared on the laundry.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
 
29  
EN  
Washing performance is poor: Clothes smell unpleasantly.  
Odours and bacteria layers are formed on the drum as a result of continuous  
washing at lower temperatures and/or in short programmes. >>> Leave the  
detergent drawer as well as the loading door of the machine ajar after each  
washing. Thus, a humid environment favorable for bacteria cannot occur in the  
machine.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Colour of the clothes faded.  
Excessive laundry was loaded in. >>> Do not load the machine in excess.  
Detergent in use is damp. >>> Keep detergents closed in an environment free of  
humidity and do not expose them to excessive temperatures.  
A higher temperature is selected. >>> Select the proper programme and  
temperature according to the type and soiling degree of the laundry.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
It does not rinse well.  
The amount, brand and storage conditions of the detergent used are inappropriate.  
>>> Use a detergent appropriate for the washing machine and your laundry. Keep  
detergents closed in an environment free of humidity and do not expose them to  
excessive temperatures.  
Detergent is put in the wrong compartment. >>> If detergent is put in the  
prewash compartment although prewash cycle is not selected, machine can take  
this detergent during rinsing or softener step. Put the detergent in the correct  
compartment.  
Pump filter is clogged. >>> Check the filter.  
Drain hose is folded. >>> Check the drain hose.  
Laundry became stiff after washing.  
Insufficient amount of detergent is used. >>> Using insufficient amount of  
detergent for the water hardness can cause the laundry to become stiff in time.  
Use appropriate amount of detergent according to the water hardness.  
Detergent is put in the wrong compartment. >>> If detergent is put in the  
prewash compartment although prewash cycle is not selected, machine can take  
this detergent during rinsing or softener step. Put the detergent in the correct  
compartment.  
Detergent might be mixed with the softener. >>> Do not mix the softener with  
detergent. Wash and clean the dispenser with hot water.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Laundry does not smell like the softener.  
Detergent is put in the wrong compartment. >>> If detergent is put in the prewash  
compartment although prewash cycle is not selected, machine can take this  
detergent during rinsing or softener step. Wash and clean the dispenser with hot  
water. Put the detergent in the correct compartment.  
Detergent might be mixed with the softener. >>> Do not mix the softener with  
detergent. Wash and clean the dispenser with hot water.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
 
30  
EN  
Detergent residue in the detergent drawer.  
Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in  
detergent.  
Detergent has gotten damp. >>> Keep detergents closed in an environment free of  
humidity and do not expose them to excessive temperatures.  
Water pressure is low. >>> Check the water pressure.  
The detergent in the main wash compartment got wet while taking in the prewash  
water. Holes of the detergent compartment are blocked. >>> Check the holes and  
clean if they are clogged.  
There is a problem with the detergent drawer valves. >>> Call the Authorized  
Service Agent.  
Detergent might be mixed with the softener. >>> Do not mix the softener with  
detergent. Wash and clean the dispenser with hot water.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
There is detergent left on the laundry.  
Excessive laundry was loaded in. >>> Do not load the machine in excess.  
Wrong programme and temperature were selected. >>> Select the proper  
programme and temperature for the laundry to be washed.  
Wrong detergent was used. >>> Select the proper detergent for the laundry to be  
washed.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Too much foam forms in the machine.  
Improper detergents for the washing machine are being used. >>> Use detergents  
appropriate for the washing machine.  
Excessive amount of detergent is used. >>> Use only sufficient amount of  
detergent.  
Detergent was stored under improper conditions. >>> Store detergent in a closed  
and dry location. Do not store in excessively hot places.  
Some meshed laundry such as tulle may foam too much because of their texture.  
>>> Use smaller amounts of detergent for this type of item.  
Detergent is put in the wrong compartment. >>> Put the detergent in the correct  
compartment.  
Softener is being taken early. >>> There may be problem in the valves or in the  
detergent dispenser. Call the Authorized Service Agent.  
Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,  
please see "Cleaning the loading door and the drum".  
Foam is overflowing from the detergent drawer.  
Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and  
pour into the main wash compartment of the detergent drawer.  
Put detergent into the machine suitable for the programmes and maximum loads  
indicated in the “Programme and consumption table”. When you use additional  
chemicals (stain removers, bleaches and etc), reduce the amount of detergent.  
C
 
31  
EN  
Laundry remains wet at the end of the programme  
Excessive foam might have occurred and automatic foam absorption system might  
have been activated due to too much detergent usage. >>> Use recommended  
amount of detergent.  
Machine does not switch to spinning step when the laundry is not evenly  
distributed in the drum to prevent any damage to the machine and to its  
surrounding environment. Laundry should be rearranged and re-spun.  
C
If you cannot eliminate the problem although you follow the instructions in this section,  
consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional  
product yourself.  
A
 
32  
EN  
8 Guarantee  
Your new Beko product is guaranteed  
against the cost of breakdown repairs  
for twelve months from the date of the  
original purchase.  
Booklet provided.  
Professional installation by a qualified  
Electrical Domestic Appliance Installer  
is recommended for all Washing  
Machines, Dishwashers and Electric  
Cookers  
What is covered?  
Gas Cookers must only be installed by  
a CORGI (or BORD GAIS) registered  
Gas Installer.  
The guarantee is given only within the  
boundaries of the United Kingdom  
and the Republic of Ireland.  
The guarantee is applicable only to  
new products and is not transferable if  
the product is resold.  
Repairs necessary as a result of faulty  
materials, defective components or  
manufacturing defect.  
The cost of functional replacement  
parts, but excluding consumable  
items.  
The labour costs of a Beko approved  
repairer to carry out the repair.  
Beko disclaims any liability for  
incidental or consequential damages.  
The guarantee does not in anyway  
diminish your statutory or legal rights.  
What is not covered?  
Transit, delivery or accidental damage  
or misuse and abuse.  
Cabinet or appearance parts,  
including knobs, flaps, handles or  
container lids.  
Should you experience any difficulty in  
obtaining service please contact the Beko  
Customer Help-Line.  
Tel: 0845 600 4911  
Accessories or consumable items  
including but not limited to, ice trays,  
scrapers, cutlery baskets, filters and  
light bulbs.  
Repairs required as a result of  
unauthorised repair or inexpert  
installation that fails to meet the  
requirements contained in the user  
instruction book.  
Repairs to products used on  
commercial or non-residential  
household premises.  
Loss of frozen food in freezers or  
fridge/freezers. (Food loss insurance is  
often included within your household  
contents insurance policy, or may be  
available separately from your retailer).  
Important notes.  
Your Beko product is designed and  
built for domestic household use only.  
The guarantee will be void if the  
product is installed or used in  
commercial or non-residential  
domestic household premises.  
The product must be correctly  
installed, located and operated in  
accordance with the instructions  
contained in the User Instructions  
 
33  
EN  
9 Service  
Please keep your purchase receipt or  
other proof of purchase in a safe place;  
you will need to have it should the product  
require attention under guarantee.  
service can be obtained at a charge.  
Should you experience any difficulty in  
obtaining service please contact the Beko  
Customer Help-Line.  
Tel: 0845 600 4911  
You should also complete the details  
below; it will help us assist you when  
requesting service. (The model number  
is printed on the Instruction Booklet and  
the serial number is printed on the Rating  
Label affixed to the appliance)  
Model No:  
Serial No:  
Retailer:  
Date of purchase:  
For service under guarantee simply  
telephone the appropriate number below  
UK Mainland & Northern Ireland  
Fridges & Freezers  
Electric Cookers  
Gas &  
0845 600 4903  
0845 600 4902  
0845 600 4905  
Dual Fuel Cookers  
Washing Machines &  
Dishwashers  
0845 600 4906  
Republic of Ireland  
All Refrigeration,  
All Cookers  
01 862 3411  
Washing Machines & Dishwashers  
Before requesting service please  
check the trouble-shooting guide in the  
Operating Instructions as a charge may be  
levied where no fault is found even though  
your product may still be under guarantee.  
Service once the manufacturers  
guarantee has expired.  
If you have purchased an extended  
guarantee please refer to the instructions  
contained within the extended guarantee  
agreement document. Otherwise please  
call the appropriate number above where  
 
34  
EN  
 
35  
EN  
 

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